Contact us toll free: 1(844) 867-1156 or TTY: 711
Calls to these numbers are free.
October 1 to February 14, you can call us 7 days a week from 8 a.m. to 8 p.m.
February 15 to September 30, you can call us Monday – Friday from 8 a.m. to 8 p.m.
Alternate technologies, such as voice mail, will be used after hours, on the weekends, and holidays from February 15 through September 30.
Voice messages are reviewed and responded to within one business day. Member Services also has free language interpreter services available for non-English speakers.
Serving Lane County - UO Riverfront Research Park 1800 Millrace Drive Eugene, Oregon
Trillium Advantage is contracted with Medicare for HMO and PPO plans, and with Oregon Medicaid. Enrollment in Trillium Advantage depends on contract renewal.
Trillium Advantage Dual (HMO SNP): This plan is available to anyone who has both Medical Assistance from the State and Medicare.
Trillium Advantage TLC ISNP (HMO SNP): This plan is available to anyone with Medicare who meets the Skilled Nursing Facility (SNF) level of care and resides in a nursing home.
Trillium Advantage TLC Community ISNP (HMO SNP): : This plan is available to anyone with Medicare who meets the Skilled Nursing Facility (SNF) level of care and resides in a community.
Trillium Community Health Plan has been approved by the National Committee for Quality Assurance (NCQA) to operate as a Special Needs Plan (SNP)
until 2017 based on a review of Trillium Advantage Dual (HMO SNP)’s Model of Care.
Trillium Community Health Plan has been approved by the National Committee for Quality Assurance (NCQA) to operate as a Special Needs Plan (SNP) until 2018 based on
a review of Trillium Advantage TLC ISNP (HMO SNP) and Trillium Advantage TLC Community ISNP (HMO SNP)’s Model of Care.
This information is not a complete description of benefits. Contact the plan for more information. Limitations, copayments, and restrictions may apply.
Benefits, premiums and/or co-payments/co-insurance may change on January 1 of each year.
You must continue to pay your Medicare Part B premium. For full dual members the Part B premium is covered by the state.
Premiums, co-pays, co-insurance and deductibles may vary based on the level of Extra Help you receive. Please contact the plan for further details.
The Formulary, pharmacy network, and/or provider network may change at any time. You will receive notice when necessary.
This directory is for Lane County. We also list pharmacies that are in our network but are outside of Lane County.
You can get prescription drugs shipped to your home through the network mail order delivery program. You may sign up for automated mail order delivery.
You should expect to receive your drugs 14 days from the time the mail order pharmacy receives the order.
If your mail order drugs do not arrive within the estimated time frame, you can call 1(844) 867-1156 or TTY 711.
This is not a complete list of drugs covered by our plan. For a complete listing, please call 1(844) 867-1156 or TTY 711 or visit www.trilliumadvantage.com.
A sales person will be present with information and applications. For accommodations of persons with special needs at sales meetings, call 1(844) 867-1156 or TTY 711.
Medicare beneficiaries may also enroll in Trillium Community Health Plan through the CMS Medicare Online Enrollment Center located
Medicare evaluates plans based on a 5-Star rating system.
Star Ratings are calculated each year and may change from one year to the next.
Current Trillium star ratings can be downloaded by year:
Y0020_AD03V43 Approved 10/15/2015 | Last Updated: October 22 2015.